The best experience for your customers

AD Interacciones®

Let´s generate MORE value

Who we are?

We are an Intelligent Contact Center, dedicated to generating long-term relationships between our clients and their consumers. We use the information generated as business intelligence to provide value to the companies that hire us.

We are firmly convinced that a good relationship with the customer can define their next purchasing choice, that is why we offer the ideal balance between personalized attention and the autonomy provided by new technologies.

We operate under the highest quality standards following the standards established by COPC and ISO 18295, in order to ensure standardized and optimal processes to generate value.

98%
85%

We have solutions for your business

Strategy
Trust
Interaction
Technology
We improve the consumer experience
Our Purpose

Generate valuable experiences for clients through intelligent management of their interactions, supported by the talent of our team, and promote the sustainable growth of companies and institutions that hire our services.

Our Values

We analyze and improve the consumer experience from start to end, providing accurate and useful data with a comprehensive strategy based on empathy, trust, loyalty, and commitment in each interaction.

Our Vision

Consolidate ourselves as one of the best “Smart Contact Centers” nationwide that provides an extraordinary experience to customers through the ideal balance between talent and omnichannel technology, which facilitates interactions and better connects brands with their consumers.



Technology and experience

Our Differentiators

01
Great experiences

AD Interacciones® is an Intelligent Contact Center differentiated by:

02
Technology and empathy

The balance between the use of new technologies and the capability and empathy of our collaborators

03
Business analysis

Analysis and interpretation of data with a business perspective

04
The client as the center

Customer-centric culture

25
Years of experience
Our team

About the founders...

Combined experience of more than 25 years at General Motors, working in multicultural teams at the supervisory and management level in different areas of the company, mainly Purchasing and Supply Chain, Aftersales and Customer Care, Advertising, and Planning.

Part of the pioneering team in the Implementation of BDC and Retention System for General Motors Mexico. Winners of the GM President's Award in 2015 for the development of the Retention Strategy in Mexico.

We want to be part of your team!

Contact info

Contact us and start working with us!

For AD Interacciones®, it is a pleasure to serve you. Please, if you are interested in any of our services, contact us through the following options:

Scroll