Our Contact Center Services will take your Customer Experience to the next level.

AD Interacciones®

Our Solutions
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Learn about our CRM AD Soft®, a multichannel platform to track your customers well.

CRM AD Soft®

Our Solutions
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Our Solutions

We are a Contact Center dedicated to generating long-term relationships between our clients and their consumers, providing a valuable experience in each interaction.

Contact Center Services

We manage interactions with your clients through our comprehensive Contact Center service, which includes talent, technology, and know-how.

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CRM AD Soft®

If you are looking for an easy-to-use CRM in which you can concentrate and manage all your client's information, we invite you to discover AD Soft®.

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Customer Experience Consulting

We offer companies and institutions our consulting services to design, optimize and promote the processes necessary to improve the Total Customer Experience.

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Business intelligence to add value to your company   Contact Us!

What can we do for your company?

Here we share some examples of what a Contact Center does:

Customer service and care

• General Inquiries
• Appointment scheduling
• Claims, returns and/or cancellations

Sales and Marketing Actions

• Customer Prospecting
• Customer Retention Programs
• BDC (Business Development Center)

BPO
Business Process Outsourcing (BPO)

Outsourcing of cyclical and high-volume processes to keep the company's expert employees focused on strategic activities, while AD Interacciones® takes care of supporting processes such as:
• Receipt and review of documents
• Database Update

AD Interacciones® success stories

Contact Center service for a local University We implement a multichannel service strategy considering the channels used by prospects (25% traditional and 75% digital)
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Contact Center service for an Automotive Dealer We achieved a 40% increase in the average Effective Appointments after 3 months of operation.
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CX Consulting service for an Automotive Dealer Training and development of Work Instruction Sheets, achieving faster transitions through staff rotation and standardization of activities.
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Be one of our success stories,
we want to help you boost your business!

AD Interacciones®

What industries require a Contact Center area?

Industries are impacted by Artificial Intelligence, the Internet of Things and Big Data, making it necessary to offer more robust and efficient services to support the demands of increasingly demanding consumers.

Our Contact Center services are aimed at all sectors that require a strategic partner to manage interactions with their clients or users.

Connect with your clients

Industries seeking to connect with their customers

But who requires a Contact Center area? Here we mention some of the industries that undoubtedly provide attention to their customers, seeking to connect with them to generate loyalty:

Food
Automotive
Retail consumption
Education
Government
Health
Financial Services and Insurance
Telecommunication
Tourism
Contact info

Contact us and start working with us!

For AD Interacciones®, it is a pleasure to serve you. Please, if you are interested in any of our services, contact us through the following options:

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