We offer Contact Center services to manage the interactions with your customers using our multichannel platform.
Our Solutions
We facilitate your way to a better Customer Experience through the following activities:
Contact Center Services
We want to become your strategic partner managing your customer interactions by using our platform AD Soft, or using the CRM tool you are currently operating with.
Contact Center Software
When you contract one of our Customer Care Services you can include AD Soft for a monthly license payment.
Some examples about what we can do for your company:
Customer Care
General requests
Appointment Scheduling
Claims, returns, cancellations
Warranties
Concierge
Ordering
Selling and Marketing Actions
Customer prospection
Customer Retention Programs
Customer Redemption Programs
BDC (Business Development Center)
Business Process Outsourcing
Outsource your cyclical and high-volume processes to keep your subject matter experts focused on the core activities, while AD Interacciones is responsible for your peripheric processes like:
Receive and prepare
Processing
Data Base updates
Reworking
Internal escalation
Reporting and summarization
Industries
Our services are targeted to all sectors that require a strategic partner to handle their interactions with customers or users.
At AD Interacciones we will help you to trace a route to deliver a better Experience to your customers. We will come along with you to generate worth experiences and will support your sustainable growth by having your customers at the center of each interaction.
- Food
- Automotive
- Retail
- Education
- Government
- Real State
- Entertainment, Culture and Sports
- Restaurants
- Health
- Financial Services and Insurances
- Telecomm
- Tourism
It is our pleasure to be able to support you. If you are interested in one of our services please contact us through the following options:
