Our Solutions AD Interacciones
CONTACT CENTER SERVICES
- Customer Care
- Technical Support
- Selling and Marketing actions
- Mystery Shopper.
- Business Process Outsourcing (BPO).
- Recruitment, Selection and Training of Contact Center HR.
- Field Support Center, among others.
CONTACT CENTER SERVICE
- If you are looking for a user-friendly Contact Center Software that can centralize all your customer information and interactions, we invite you to use AD Soft.
- AD Soft is a CRM platform that allows you to manage the communication with your customers in a very integrated and functional way, through monthly license payment per user.
- AD Soft licenses are available when you contract one of the following Contact Center Services:
Selling and Marketing actions
Business Process Outsourcing (BPO)
Field Support Center
- Includes training and technical support.
Customer Experience Consulting
- Consulting Service to design, optimize and boost the processes required to improve their full Customer Experience.
- We conduct a diagnosis to understand better each of the company areas impacting your customer.
- We use different tools based on Six Sigma to identify where value is generated or should be generated for your customer.
- AD Interacciones will be your strategic partner to improve your Customer Experience.
- Learn more about our CAPTIVATE Package.
AD Interacciones provides Contact Center solutions, focused on digital communication channels.
We offer a combo of people talent, a software that centralize customer interactions and the Customer Experience know-how.