Financial Services and Insurers
- Companies engaged in financial services and insurances, seek to improve customer service as a differentiator that allows them to retain and grow their customer base. For this reason, they need a strategic partner that allows them to provide an excellent customer service, promote new products and achieve collection objectives.
- On the other hand, customers seek to interact safely and efficiently through different channels offered by their financial provider, whether is phone, email, chat or mobile applications.
- At AD Interacciones we are here to support you as a strategic partner to provide customer service and technical support, execute marketing and advertising strategies, apply satisfaction surveys and carry out studies based on the Mystery Shopper methodology. You can also count on us to carry out decentralized processes that allow you to focus on your core business.
- Remember that in AD Interacciones we want to offer you a comprehensive service, so as a complement to our Contact Center services, we have a consulting area in Customer Experience. Let us help you on your way to a customer-centric culture.